Privacy Policy

At Sapyon ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (sapyon.com) and use our Amazon ad optimization platform (the "Service").

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our Service, and information from third-party sources (such as Amazon Advertising).

• Personal Information: Name, email address, company name, billing information, and other contact details you provide when booking a demo, signing up, or contacting support.
• Amazon Advertising Data: When you connect your Amazon Ads account, we access performance metrics, campaign data, and hourly signals via Amazon Marketing Stream to provide our optimization services.
• Usage Data: We automatically collect information about how you interact with our website and platform, including IP addresses, browser types, device information, pages visited, and timestamps.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing, maintaining, and improving our Service.
• Analyzing Amazon ad performance to generate recommendations and automate budget adjustments.
• Communicating with you, including responding to inquiries, sending service updates, and providing customer support.
• Monitoring and analyzing usage trends to enhance user experience.
• Protecting against fraud, unauthorized access, and ensuring platform security.

3. How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our platform, processing payments, or analyzing data (e.g., hosting providers, analytics tools).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your information. You can also disconnect your Amazon Ads account from our platform at any time, which will revoke our access to your advertising data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]